Problems with Instagram: the solutions
Browsing the popular photo social network, you noticed that it doesn’t work as before. For example, you are unable to post a comment or leave a like. We at ChimeraRevo have created a guide in which we will list a series of solutions to solve problems with Instagram in a simple and quick way.
Check the status of the Internet connection
If you encounter problems with Instagram , the first thing we recommend to check is the status of the connection used to surf the Internet. The disruption found, in fact, could be simply due to the Wi-Fi network or to the data.
If you have an Android device, you will have to check the notification bar at the top if the Wi-Fi icon is present (if you are connected to a wireless network) or the 3G / H / H + / 4G / LTE logo ( if you are connected to the data network). Otherwise, pull down the notification curtain and press the appropriate toggle to activate connectivity. Alternatively, open the Settings , locate the menu dedicated to connections and activate the Wi-Fi or the data network by pressing the appropriate switch.
As for iOS, also in this case, we advise you to check whether the Wi-Fi icon or the of the data network. Otherwise, open the Settings by pressing on the gear on the home screen, tap on Wi-Fi and move to ON the dedicated switch or press on Mobile and activate the data connection by pressing the appropriate switch.
If you notice that the Wi-Fi or cellular network is activated correctly on your device, then the problem could be due to some operator disservice . In this case, we suggest you open any browser and connect to any website to check if the connection is successful. In case of a negative result, we advise you to contact the manager with whom you have subscribed to the promotion. For more information, take a look at the guides below.
If you have a metered data connection, take a look at the remaining GB of the offer subscribed using the specific application or by calling the dedicated number.
Check the status of the Instagram servers
Among solutions to solve problems with Instagram we also suggest you check the status of the servers of the popular photo social network. This check allows you to identify any server-side problems concerning the social platform in a few moments.
Since Instagram does not have a website to check the status of the servers directly, it will be necessary to take advantage of external services such as Downdetector . Having said that, connect to the page dedicated to Instagram of Downdetector.
Through the proposed page, you will find a specific message that identifies any disservice. For example, if Downdetector detects a problem with the social network, Possible problems at Instagram will appear. If you want, you can also send a report of the outage by clicking on the I have a problem with Instagram button.
As an alternative to Downdetector , you can take advantage of Twitter and in particular the hashtag #InstagramDown.
Uninstall and reinstall the Instagram app
If everything works perfectly but unfortunately you are still unable to perform actions within the social platform, then we suggest you uninstall and reinstall the application .
On Android , locate the Instagram icon , make a long tap on of it and tapped on the Uninstall option through the menu that appears just above. Alternatively, open Settings , press Applications and locate Instagram through the proposed list. After clicking on it, choose Uninstall and confirm the uninstallation by pressing OK.
As for iOS , through the home screen, make a long press on the social network icon, press the X that appears at the top left and confirm by tapping on Delete.
At this point, you can proceed with the reinstallation of Instagram from the Google Play Store for Android or from the App Store for iOS.
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